{"id":2433,"date":"2022-01-31T17:55:36","date_gmt":"2022-01-31T17:55:36","guid":{"rendered":"https:\/\/ramsaypaterson.co.uk\/legal-comment\/?p=2433"},"modified":"2022-01-31T17:55:36","modified_gmt":"2022-01-31T17:55:36","slug":"time-to-review-your-performance-processes","status":"publish","type":"post","link":"https:\/\/ramsaypaterson.co.uk\/legal-comment\/time-to-review-your-performance-processes\/","title":{"rendered":"Time to review your performance processes?"},"content":{"rendered":"<p style=\"text-align: left;\">One encouraging aspect of January 2022 has been that we\u2019re beginning to hear of organisations that are looking afresh at many elements of their people management. One of those issues is Performance Development Plans (PDPs). How can these be refreshed and made more effective for values based organisations?<\/p>\n<p style=\"text-align: left;\">We often hear that this is a process that both managers and teams dread, questioning whether it is really of any true value. Sometimes the forms and process are so long and involved, to ensure that every element is covered, but this can feel \u2018nitpicking\u2019. Sometimes the processes are quite brief, but possibly miss the important issues. However, a common theme is whether the manager and employee properly commit to ensuring it\u2019s a really effective process.<\/p>\n<p style=\"text-align: left;\">If you\u2019re struggling with this, perhaps acknowledging your purpose and values upfront and then openly weaving them into the whole process is one way to tackle this. We\u2019ve been working with a number of clients to help them take a more collaborative approach to performance management, building on restorative principles. In a formal capability process this ensures a fair process in legal terms, but engages the employee in the solution, rather than just doing something \u2018to\u2019 them.<\/p>\n<p style=\"text-align: left;\">Applying the same approach to PDPs could be equally effective. Work out exactly what you want to achieve with your PDP (rather than everything!). Be clear how the objective of the PDP contributes to the overriding purpose of the organisation, then build on that.<\/p>\n<p style=\"padding-left: 40px;\"><em>&#8216;Work out exactly what you want to achieve with your PDP &#8216;<\/em><\/p>\n<p style=\"text-align: left;\">As well as everyone involved in the process understanding <span style=\"text-decoration: underline;\">why<\/span> you\u2019re doing it, <span style=\"text-decoration: underline;\">how<\/span> you go about it is equally important. Setting out a clear purpose in advance and then setting the tone really helps. Let the employee know that you want this to be an honest and collaborative conversation, being true to the company\u2019s values (and name them). We then suggest that the approach to the PDP (or general performance review meeting) is structured in a way that helps to really embrace these principles.<\/p>\n<p>The templates you might use for this process could reflect the following key points:<\/p>\n<p><span style=\"color: #00ccff;\"><strong>1) Why the PDP (or other performance) process really matters<\/strong><\/span> for the individual <span style=\"text-decoration: underline;\">and<\/span> the organisation &#8211; what is its purpose?<\/p>\n<p><span style=\"color: #00ccff;\"><strong>2) How you hope to approach this<\/strong><\/span> \u2013 getting those involved into the right mindset is key, so reiterating the approach at the outset will be helpful:<\/p>\n<p style=\"padding-left: 40px;\"><strong>Collaborative<\/strong> &#8211; ensuring that the employee has a voice at every stage<br \/>\n<strong>Honest<\/strong> \u2013 there is little point to the process if those involved aren\u2019t honest<br \/>\n<strong>Respectful<\/strong> \u2013 it should feel like a constructive process, taking into account\u00a0 everyone\u2019s needs.<br \/>\n<strong>Reflecting purpose and values<\/strong> \u2013 remember the importance of weaving in the organisation\u2019s purpose and values throughout the process, also inviting the employee to have a voice on this.<\/p>\n<p style=\"text-align: left;\"><span style=\"color: #00ccff;\"><strong>3) What is happening<\/strong><\/span> \u2013 what is the organisation observing or noticing about what the individual is doing, both good and bad (without judgement or blame). To start by grouping what you\u2019re observing into themes\/areas of concern may be helpful, so the focus isn\u2019t immediately too granular. Then move to give specific examples under each theme\/area.<\/p>\n<p style=\"text-align: left;\"><span style=\"color: #00ccff;\"><strong>4) The impact on the business<\/strong><\/span> \u2013 being really clear about the impact of good and poor performance on the immediate team, the business as a whole and the organisation\u2019s ability to deliver its purpose. This includes whether and how the organisation\u2019s values are impacted.<\/p>\n<p style=\"text-align: left;\"><span style=\"color: #00ccff;\"><strong>5) Why is this happening<\/strong><\/span> \u2013 what does the individual feel about what is being observed, what\u2019s their perception \u2013 is there any explanation for this, or an underlying cause?<\/p>\n<p style=\"text-align: left;\"><span style=\"color: #00ccff;\"><strong>6) How to maintain or improve performance \u2013 how to make it better<\/strong><\/span> &#8211; acknowledging what is good and not so good, and discussing together how to improve things (or to maintain the best parts), taking into account the needs of the individual and the business. This could include how should\/could the organisation\u2019s values be better demonstrated\/lived?<\/p>\n<p style=\"text-align: center;\"><em>&#8216;Be clear how the objective of the PDP contributes to the overriding<br \/>\npurpose of the organisation, and then build on that&#8217;<\/em><\/p>\n<p style=\"text-align: left;\">Once you\u2019re clear what you want to achieve with the PDP process, and how you\u2019d like to have the conversations, the forms and templates you use can then follow. They should simply support the right approach. Better that way around than letting the standard templates drive the process.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>One encouraging aspect of January 2022 has been that we\u2019re beginning to hear of organisations that are looking afresh at many elements of their people management. One of those issues is Performance Development Plans (PDPs). How can these be refreshed and made more effective for values based organisations? We often hear that this is a &hellip; <a href=\"https:\/\/ramsaypaterson.co.uk\/legal-comment\/time-to-review-your-performance-processes\/\" class=\"more-link\">Continue reading <span class=\"screen-reader-text\">Time to review your performance processes?<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[1],"tags":[],"_links":{"self":[{"href":"https:\/\/ramsaypaterson.co.uk\/legal-comment\/wp-json\/wp\/v2\/posts\/2433"}],"collection":[{"href":"https:\/\/ramsaypaterson.co.uk\/legal-comment\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/ramsaypaterson.co.uk\/legal-comment\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/ramsaypaterson.co.uk\/legal-comment\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/ramsaypaterson.co.uk\/legal-comment\/wp-json\/wp\/v2\/comments?post=2433"}],"version-history":[{"count":24,"href":"https:\/\/ramsaypaterson.co.uk\/legal-comment\/wp-json\/wp\/v2\/posts\/2433\/revisions"}],"predecessor-version":[{"id":2451,"href":"https:\/\/ramsaypaterson.co.uk\/legal-comment\/wp-json\/wp\/v2\/posts\/2433\/revisions\/2451"}],"wp:attachment":[{"href":"https:\/\/ramsaypaterson.co.uk\/legal-comment\/wp-json\/wp\/v2\/media?parent=2433"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/ramsaypaterson.co.uk\/legal-comment\/wp-json\/wp\/v2\/categories?post=2433"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/ramsaypaterson.co.uk\/legal-comment\/wp-json\/wp\/v2\/tags?post=2433"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}